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Requestor Information
(items with * are required)
Subject
A short description to explain the nature of a ticket.
Personal Email
Phone Number:
OU Affiliation
OU Affiliation
Current Student
Current Faculty/Staff
Former Student/Alumni
Former Faculty/Staff
Other
Sentinel Agent Name
Verification
(Complete all fields enter N/A if unknown)
ID number or MyOttawa Username
Last Four of Social Security Number
Date of Birth
(mm/dd/yyyy)
Brief Description/Category
Issue type
Issue type
Blackboard Issue
Login Issue
Other Issue
Blackboard Issue
Course Name or Code
Location of Issue
Course Issue
Log-in Issue
Application/Website (select all that apply):
Application/Website (select all that apply):
Blackboard
CX/Jenzabar
Email
Feith
Housing Portal/THD/Adirondack
MyOttawa
Microsoft Office
OUConnect
PayCom
SalesForce
Zoom
Other
Login Issue
Other Issue
Location of Issue
What is the issue?
Status
The status of the ticket. This indicates where the ticket is in its lifecycle.
New
Open
In Process
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Cancelled
On Hold
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Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code