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Services or Offerings?
Open a New Help Request
  1. Services
  2. Open a New Ticket
Open a service request.
Blackboard Support
  1. Services
  2. Open a New Ticket
Request assistance with Blackboard or a component that is part of Blackboard (e.g., VoiceThread, e-text, Mindtap, etc.).
Report an issue in a course (e.g., broken link, incorrect due date, etc.).
Request for course content to be copied from one course to another (including from an online master course).
Submit a course development or revision request.
Employee/Faculty/Staff Account Changes
  1. Services
  2. Open a New Ticket
  3. Account Changes
Name, address or any other changes for Employees, Faculty or Staff.
Report Incident
  1. Services
  2. Report an Incident
Testing Form buiding
  1. Services
  2. Open a New Ticket
test
Simple Syllabus Support
  1. Services
  2. Open a New Ticket
Simple Syllabus Support
Students Account Change Requests
  1. Services
  2. Open a New Ticket
  3. Account Changes
Use this form to request any changes to your personal account. Like Name, Address, or any other changes required.
After Hours Support Ticket
  1. Services
  2. Open a New Ticket
Test Service (Request a Website Update)
  1. Services
  2. Open a New Ticket
Request a My Ottawa website update (e.g. YAG updates, obituaries, update a link on a web page)
Copy a Syllabus from Another Instructor's Course
  1. Services
  2. Open a New Ticket
  3. Simple Syllabus Support
Copy a Syllabus from Another Instructor's Course
Report Incident
  1. Services
  2. Report an Incident
  3. Report Incident
Report Incident
Simple Syllabus General Support
  1. Services
  2. Open a New Ticket
  3. Simple Syllabus Support
Simple Syllabus General Support