Try going to the OUHelp tab on MyOttawa at https://myottawa.ottawa.edu/ICS/OU_Help/ Scroll down to the printing section and click the link for OUOL-KC (or your appropriate campus) Click the Open PaperCut Mobility Print Client button Wait a minute or two for the printers to fetch When the "installed" notification appears in the bottom right corner of your screen, try printing your document. When printing, select the "OP-Student Lab Print [ksop-ppcutprint](Mobility)" (or the Student Lab Print option for your campus) This screen will pop up. Enter your student email address and password to send your print job. Next, go to any copier on campus and tap your ID card to the card reader symbol on the printer. The first time you print, the printer will say your card is not recognized and ask if you want to attach your account. Select yes, then sign in with your student email address and password. Tap your ID card again and your print jobs will appear.
Create a help ticket by emailing OUHelp@ottawa.edu if you run in to issues.